Terms Of Service

Welcome to Zero Gravity by BMY. By accessing our website, booking our services, or participating in any of our classes, workshops, retreats, sound healing sessions, breathwork experiences, yoga programs, or other wellness offerings (collectively referred to as the “Services”), you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please refrain from using our website or participating in our Services.


Acceptance of Terms:

Zero Gravity by BMY is a holistic wellness institution dedicated to supporting physical, mental, emotional, and spiritual well-being through practices including, but not limited to:

  • Corporate Wellness Programs
  • Private Wellness Consultations
  • Sound Healing
  • Yoga Classes
  • Breathwork Sessions
  • Reiki
  • Mindfulness Practices
  • Wellness Workshops
  • Retreats
  • Community Events

Our Services are designed to promote general wellness and are not intended to replace professional medical advice, diagnosis, or treatment.


Eligibility

By using our Services, you confirm that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.
  • The information provided during registration or booking is accurate and complete.

You will participate responsibly and follow all instructions provided by our facilitators.


Health & Personal Responsibility

Your health and safety are important to us.

By participating in our Services, you acknowledge and agree that:

  • You are voluntarily participating in wellness activities at your own discretion.
  • You have consulted a qualified healthcare professional where necessary before engaging in any physical or breathwork practice.
  • You will inform Zero Gravity by BMY of any existing medical conditions, injuries, pregnancy, surgeries, respiratory conditions, cardiovascular concerns, mental health conditions, or any other circumstances that may affect your participation.
  • You accept full responsibility for your own health, well-being, and personal decisions during and after participation.

If you experience discomfort, dizziness, pain, or any unusual symptoms during a session, you should immediately stop participating and inform the facilitator.


Medical Disclaimer

Our instructors and facilitators are wellness professionals and are not acting as licensed medical practitioners unless explicitly stated.

The Services offered by Zero Gravity by BMY:

  • Do not diagnose illnesses.
  • Do not prescribe medication.
  • Do not replace medical treatment.
  • Should not be considered medical, psychological, or psychiatric advice.

Always consult an appropriate healthcare provider regarding any medical concerns.


Bookings, Payments & Cancellations

Bookings may be made through our website or other authorised booking platforms.

Payment may be required at the time of booking unless otherwise agreed.

Cancellation Policy

  • Cancellations made at least 24 hours before a scheduled class or session may be eligible for rescheduling or credit, subject to our policies.
  • Missed sessions without prior notice may be considered forfeited.
  • Workshops, retreats, teacher trainings, and special events may have separate cancellation and refund policies communicated at the time of registration.

Zero Gravity by BMY reserves the right to cancel or reschedule sessions due to unforeseen circumstances, instructor availability, safety considerations, or insufficient registrations.


OTHER TERMS

Participant Conduct

We are committed to maintaining a respectful and inclusive wellness environment.

Participants agree to:

  • Treat instructors and fellow participants with respect.
  • Refrain from disruptive, abusive, discriminatory, or inappropriate behaviour.
  • Follow all studio guidelines and facilitator instructions.
  • Respect the privacy and personal boundaries of others.

We reserve the right to refuse or discontinue participation without refund where behaviour compromises the safety or experience of others.


Intellectual Property

All content available through our website and Services, including but not limited to:

  • Logos
  • Brand identity
  • Yoga sequences
  • Meditation recordings
  • Breathwork techniques
  • Sound healing content
  • Course materials
  • Videos
  • Images
  • Written content
  • Digital resources

remain the exclusive intellectual property of Zero Gravity by BMY unless otherwise stated.

No material may be copied, reproduced, distributed, modified, recorded, or used for commercial purposes without prior written permission.

Participation in any class or program does not grant ownership or commercial usage rights to any of our intellectual property.


Photography & Media

During certain classes, workshops, retreats, or events, photographs or videos may be captured for educational or promotional purposes.

Where practical, participants will be informed beforehand.

If you do not wish to appear in photographs or videos, please notify our team prior to the commencement of the session, and we will make reasonable efforts to accommodate your request.


Limitation of Liability

To the fullest extent permitted by applicable law:

  • Participation in our Services is voluntary.
  • Zero Gravity by BMY shall not be liable for injuries, losses, damages, or claims arising from participation except where caused by proven negligence.
  • Our total liability, if any, shall not exceed the amount paid by the participant for the specific Service giving rise to the claim.

We shall not be responsible for indirect, incidental, consequential, or special damages arising from the use of our Services or website.


Website Use

You agree not to:

  • Misuse or interfere with our website.
  • Attempt unauthorised access to our systems.
  • Upload malicious software or harmful content.
  • Use our content for unlawful purposes.

We reserve the right to suspend or restrict access where misuse is identified.


Privacy

Your privacy is important to us.

Information collected through bookings, enquiries, or participation will be handled in accordance with our Privacy Policy.

By using our Services, you consent to the collection and use of your information for service delivery, communication, and operational purposes.


Changes to Services

We may update, modify, suspend, or discontinue any class, instructor, schedule, pricing, or Service at any time without prior notice where reasonably necessary.


Termination

We reserve the right to suspend or terminate access to our Services if these Terms are violated or where participation may compromise the safety, wellbeing, or experience of our community.

Participants may discontinue using our Services at any time.


Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of Malaysia.

Any disputes arising from these Terms shall first be attempted to be resolved through good-faith discussions. If resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the competent courts within the applicable jurisdiction.


Amendments

Zero Gravity by BMY may revise these Terms & Conditions periodically.

The latest version will always be published on our website. Continued use of our Services constitutes acceptance of any updated Terms.


Contact Us

We are committed to creating a safe, respectful, and nurturing environment that supports your wellness journey.

If you have any questions about these Terms of Service, please contact us.